We are back from taking a break with our posts and look forward to connecting with you again weekly – as we have done over the last few years. It is always interesting to hear how many companies are still fearful – of leveraging social media and use negative responses from customers as a reason to not dive in. As you have seen via many large companies Nestle, Motrin, Boeing to name a few – avoiding those customers who are complaining and or unhappy – can create issues that may become far bigger than they ever began. If you think of how you personally feel – when you are unhappy about something, speak up to that business immediately and they then find a way to fix the situation – you usually walk away not only satisfied – but far more passionate about that business or brand then you were prior to that particular situation. Read the rest of this entry »

I was in a meeting a few weeks ago and one of the executives in the meeting mentioned -that many of her clients are not using social media. Big corporate companies in some cases are not – but IF you think for a second that it is not being used by every industry you can think of – think again! Almost everyone I know and that YOU know has a Facebook profile or knows someone who does. From your local grocery store, to your local news station, to the boutique who sells your favorite shoes all have a presence on Facebook! Read the rest of this entry »

When we created SHARE, it was founded on a basic idea: that as successful, bright, creative women who are key influencers and decision makers for point of purchase (across so many categories and channels), we could really make a difference with our knowledge, based on who we are and the clients we work with. One of the reasons we focus on social media, is because of the ease in which we understand the parallel between social media and the way women naturally connect and engage with one another. Of course, we’re always clear that what is good for women is GREAT for men.
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These days, for most companies this question is their biggest fear. Marketers grapple with the assumption that as soon as we enter the world of social media, we are opening ourselves up to the brand bashing bad-vocates.
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There is a lot of buzz about the access for products and services to build relationships with mommy bloggers and mavens—who can promote and market your services to an audience much larger and far more open to receiving imput and information than directly from you or your brand.
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In the last couple of weeks I have been talking to several potential clients about how they can integrate social media into their marketing mix and how will they determine whether it is beneficial or not. Linkedin is turning out to be very beneficial for me as I connect with businesses both here and abroad and find ways for us to partner with one another. The article below provides the most superb overview regarding social media and measurement steps. I got this from Ed Stilava who posted the article on Linkedin—a social media community for professionals—and he got it from  Econsultancy Digital Marketers United. It is this vast net of engagement with like minded people, who can share an infinate amount of info relevant to YOU, that can then be shared as I am doing with this post. That’s what makes social media so powerful.
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I thought this topic was quite apropos as a lot of what we read in blogs such as this one is viral. We receive and share information about things we are interested in. We sign up for blogs or newsletters and many of us share the information we receive with others who we know will be interested in having the info, who then do the same thing—pass it on.
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