Want to Earn Customer Loyalty? Read This.
October 16th, 2009As the holiday season is now on its way, most businesses are certainly planning and thinking about how they will provide a memorable and positive shopping experience. With social media providing new ways for your customers to engage with one another and share everything under the sun—including their experiences—it has also become a touch point and, in many cases, a deciding factor for the choices that they make in all aspects of their lives.
Read the rest of this entry »
3 Comments | 
Brand Evangelism | 
Permalink
Tagged: BCAD GROUP, BUSINESSES, CONSUMERS, CREDIT CARDS, FORBES.COM, GREAT DEPRESSION, HOLIDAY SEASON, KNOWLEDGE@WHARTON, NICOLE MCKINNEY, PAULA COURTNEY, RETAILERS, SALESPEOPLE, SHARE, SHOPPERS, SOCIAL MEDIA, STORE, TELECOM, THE VERDE GROUP, TORONTO
Posted by nicolem
