I have been writing for almost 4 years now about the power of social media. With Linkedin’s success on their IPO – shares closed at Thursday’s closing price of $94, it’s trading at 36 times its 2010 revenue; Google trades at five times.

This legitimizes the power and success of social media and re-enforces for all businesses – it is time to get into the game. It also points to many other big companies, Canada’s major retailer The Bay is rumored to be looking at an IPO for the fall. But how are these retailers leveraging the power of social media – as they step into the future in their marketing and continue to engage  their customers? Read the rest of this entry »

I tweeted the other day Digitally creative, innovative, design savvy, experiential , savvy to the user experience, agile, hungry = creative tech agency – So what does this mean and or refer to?

I was thinking about our small boutique agency. As we continue to grow and create successful campaigns for our clients, we work to carve out a space for those companies who greatly desire our skill, expertise, creative tech skills & bandwidth -while meeting and exceeding their objectives. Yes and keeping the money in their pockets with low cost innovation and implementation and high returns. Some believe the more “likers” and followers you have the better success you will be – yet they forget that it is quality not quantity you want via information and engagement. There is today no accident that your neighbor, former high school teacher, doctor, dentist and boss former & current are all on Facebook. (Yes we may all want to take an extra minute to review our privacy settings) It means that all the brands you can think of, businesses, products and services know we are all there too and they are looking for new marcom partners and business advisers to help them reach all of us. Both online and offline. It will be those such as ourselves with a wealth of award winning traditional talent and  savvy experiential technical talent – who clearly understand and can translate that user experience – on an array of platforms, that will help you knock it out of the park- in reaching that customer in the place you desire to have them go. Read the rest of this entry »

Google Canada tweeted this week that there are 2 million business in Canada and 1 million of those businesses are not currently online. Many of the responses to those tweets resulted in how agencies like ours will be very busy – we all hope for that. But more importantly is providing businesses with an understanding of the power -on how to leverage the online tools that include social media, mobile, email, search, linking, video etc. – while not having to drop their current offline communications marketing practices -that these said business feel are successful. Total communications means using the offline marketing initiatives, print, pop, television, radio etc. as tools to leverage your online communications and vise versa. Bridging that gap because both worlds still matter. Read the rest of this entry »

It has been a couple of months since I have posted on our blog. The role of care giver to my father over the last year – has taught me that priorities change, time allows you to do only so much in one day and without your health nothing matters. As he is slowly recovering – I am going to try to get back to posting some of the amazing events this year has to showcase, in the warp speed world of digital tools and social media. I commend all of us out there – who are now adding the role of care giver to the list of tasks and priorities that shape how we live our lives.

Normally I post a link to articles that touch me or incite something that I wanted to talk about and share with our readers. For today I am going to post an article that I though was important as more businesses focus on how to market to women. Most of us are familiar with TED Talks. I have posted many of them on this blog over the last few yrs.  Engage Boomers: Media Posts rss feed from today – had a beautiful article written by Stephen Riley who attended the most recent TED Talks. What got me was the line “What Boomer Women Look Like” and the subsequent overview of some of the world’s most powerful women and how they reflect accomplishment – not reflected as a targeted age group – but rather as women making a grand difference around the globe – and as Riley writes “creating goals with a purpose.”
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I first came across this video last week posted by my friend @alexasamuels and variations of this theme have been roaming on Twitter in the last couple of days. The discussion revolves around the success of social media. P&G made a huge declaration -“The nation’s largest advertiser said it would forgo further involvement with daytime television serials (called “soap operas” because P&G used them to sell soap, dish washing liquid and laundry detergent) in favor of a hefty investment in social media.” I say that is certainly putting a stake in the sand!

As we work to gear up with new campaigns for our clients in 2011 – using a digitally ahead- total communications outlook – leveraging tools like Facebook, Twitter and Youtube do and can work - not only for consumer engagement but to increase sales too! In a great article posted on Brandchannel.com – Going Social: Brands Large and Small Must Adapt to Social Media in 2011, Author Barry Silverstein says” Going social will demand a whole new level of consumer responsiveness from brand marketers – and a whole new way of looking at lead generation and qualifications process. Those who rise to that challenge will have the distinct advantage over their competitors in 2011. Click here to read more of this article.

For us the proof is always in the case studies and examples of success to show how powerful something can become. Everyone by now is familiar with the Old Spice campaign. That campaign garnered 140 million views on Twitter, an increase of Facebook fans of 2700% and 1.2 million Facebook fans. Sales rose 107%, according to Neilsen Data. You can’t get better than that. Here’s a link to a video from CREATIVITY that provides a case study for you to see how it worked so well.

The famed agency Weiden Kennedy knocked it out of the park with this one. What are you gonna do?

Best Nicole

May 2011 be the best year yet for leveraging social media marketing initiatives and experiencing the success we saw with our clients in 2010!

Best Nicole and the BCAD Group Team

Since we began this blog we have been writing continuously about brand ambassadors and the power behind the people that love and support your brand. In creating an online community – it can be great to find someone with a following and profile related to your product and service – that you can leverage. Someone that can lend some passion, credibility through their following and knowledge of your products or services – that can share with the community you want to build. Read the rest of this entry »

There has been a large amount of buzz, articles and info. on businesses getting into mobile. In the last couple of weeks I have personally attended two conferences that had mobile as one of their key topics of discussion. My thoughts come from an article that I just read and will include with this post – about the fashion business and how that industry can make the most of mobile commerce. Coming from the fashion business as my first career it triggered some thoughts.

Most of us, even those of us who still do not have smart phones own phones that provide cameras, texting and email. We take those phones with us everywhere and use them as a beacon to stay connected, informed and give us the answers to the info. we need immediately. This simple deduction makes mobile a key player in how we live our lives day to day. For those that have a smart phone such as myself – apps are a key way to get information from brands, products and services we use and evangelize and keep customers  informed. In some cases these apps allow the purchase of products from a mobile device, other apps provide updates about sales, events, promotions and new product launches. It makes sense in the retail world that finding ways to leverage mobile commerce should be high on the marketing budget and strategy list. Read the rest of this entry »

This morning I attended an event hosted by IBM. The topic of the half day conference was The Future of Interactive Technologies. I decided to title today’s post as The Future of Interactive Technologies is NOW. Why? As I sat beside many businesses – both retailers and suppliers such as myself – many of these business on the retail side or B-C sector, are just starting to implement their social media strategy. For me the future is now. Every business needs to be involved in finding ways to engage and build their tribe/community – as so aptly written – by one of my marketing guru’s Seth Godin. There were some great stats about the trends of social media, the emergence and importance of mobile and of course the value and power that is now wielded by your customer. Over the last 3 years we have written about all of these topics. The power of the brand ambassador, the idea that they are talking about you whether you are there or not, understanding how your target market wants to communicate and then focusing on those digital tools to engage them and featuring businesses that have been doing social media right. Read the rest of this entry »

One of the ways that companies can be successful with a  ROI via onine initiatives – is through search. Search defined as Search Engine Marketing is defined as “a form of Internet marketing that seeks to promote websites by increasing their visibility in search engine result pages (SERPs) through the use of search engine optimization, paid placement, contextual advertising, and paid inclusion.” in Wikipedia.  One of the regular questions we receive from our clients both current and new is what is the next thing? Read the rest of this entry »