We are back from taking a break with our posts and look forward to connecting with you again weekly – as we have done over the last few years. It is always interesting to hear how many companies are still fearful – of leveraging social media and use negative responses from customers as a reason to not dive in. As you have seen via many large companies Nestle, Motrin, Boeing to name a few – avoiding those customers who are complaining and or unhappy – can create issues that may become far bigger than they ever began. If you think of how you personally feel – when you are unhappy about something, speak up to that business immediately and they then find a way to fix the situation – you usually walk away not only satisfied – but far more passionate about that business or brand then you were prior to that particular situation. Read the rest of this entry »

When we created SHARE, it was founded on a basic idea: that as successful, bright, creative women who are key influencers and decision makers for point of purchase (across so many categories and channels), we could really make a difference with our knowledge, based on who we are and the clients we work with. One of the reasons we focus on social media, is because of the ease in which we understand the parallel between social media and the way women naturally connect and engage with one another. Of course, we’re always clear that what is good for women is GREAT for men.
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Happy New Year 2010! We here at SHARE would like to wish all of you an abundant and prosperous year. And I’d also like to thank all of you who have  voted for us (via Fuel Lines) to help us become social media ad agency for the month of December 2009. Voting continues until tomorrow so keep those votes coming!
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Well we are now in full swing with social media and the world has caught up with us! Hurray. Social media is now a prominent tool for many retailers. Most who are using these tools are jumping in with Facebook and Twitter—to get a leg up this holiday season. The new economy is definitely dictating that businesses adapt a new channel to market products and services.
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This is such a great story from the Associated Press. It definitely demonstrates the power of being resourceful, creative and tenacious no matter what the circumstances. I love the fact that we all have a story and using social media as an outlet to let that story be heard can lead to the most magnificent things. Bravo to Brianna Karp who, when she wound up in a situation where she had lost a good paying job and eventually found herself homeless, used the time during her job search to blog about being homeless. http://girlsguidetohomelessness.com
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As the holidays are fast approaching, I would be remiss if I didn’t find a holiday theme that ties in with technology. There are a gazillion articles out there that talk about retail and the various online offers, coupons, price reductions, free shipping, “tell a friend and receive” programs and the list goes on.
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