February 1st, 2010

As Social Media Week Toronto comes to an end, I want to again say how great it was for me to be able to attend some of the events that took place. SMW takes place is several cities such as NYC, San Paulo, San Fransisco, Toronto, London and Berlin. The aim of each event is to advance the usage of social media in the corporate, public and non-profit sectors. For those who are unfamiliar, or did not attend this past week, I urge you to add it to your calendars in the future. For more info, check out socialmediaweek.org.
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It is social media week in Toronto as well as New York City. Two of the cities for which I have spent half of my life thus far. Yesterday I spent the day in a all day seminar of speakers called Case Camp. Thank you to Eli Singer for putting together such a great event. I met some wonderful new friends and learned alot about what some very interesting companies – are doing in the world of social media.
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A friend called me today and asked me to watch the Oprah show—something that I don’t do during the day. The topic was about an up coming CBS show where Presidents/Owners of companies go undercover to see what it is like to work out in the field.
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Much of the work we have been doing in our company, SHARE, has focused on social media and finding ways to leverage engagement for clients and their customers via Facebook and Twitter. Many want low cost ideas that will engage their potential friends and followers in ways that are meaningful to them. Of course, they want the ideas to be unique, out of the box and promise a gazillion friends. Many of these companies don’t plan for or strategize how they are going to keep those friends when the campaign or promotion is finished. How are YOU going to keep those friends—that collected their coupons for free offers of your products or services—from ending their relationship when your campaign ends?
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Not sure if you heard but Bill Gates joined Twitter and already has 300,000 followers. I have been on Twitter for a year and we have about 1170 followers which is pretty good, as I like to read most of my tweets throughout the day and that is a lot of info to go through and absorb.
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In all relationships there is give and take. In the world of social media, many companies are now eager to leap into the world of social media networking—in particular Facebook and Twitter—to build their communities. There are many vehicles to do this and many businesses are giving away free coupons, for products and services, as a reward to those that join their fan page or tweet about their products and services. Others are making donations for charities that they support (e.g. we will donate $1.00 for each Facebook fan that signs up).
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Haiti had another aftershock, measuring 6.1 on the Richter scale, that resulted in no immediate damage. But this poor country is still in need of so much support. The Red Cross has raised more than $25 million with its text message campaign I wrote about on Jan. 13, 10. I just received a text from Rogers Wireless for those in Canada: you can text HELP to donate $5.00 and Rogers will pass through 100% of the proceeds. This is not the focus of today’s post, but we here at SHARE do want to SHARE our blog to support the people of HAITI. Thanks for all your help!
There was much talk at the end of 2008 of the Barak Obama Presidential Campaign and how he used social media to build a movement for change. It has been a marketing study for many. The power that was leveraged by sweeping a country one person at a time and using individuals as community organizers to build what became a global movement was cutting edge.
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I was at lunch last week with a new friend and he asked me what is social media? I said to him it is a form of networking that is leveraged using social media tools online such at Facebook, Twitter, Flickr, Linkedin and so on. Yes—all things that most of us know!
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Best Nicole